Craft Beer Delivered

Frequently Asked Questions 7

• How do I add beers to my crate?
• How many beers do I have to buy before my crate ships?
• Where is the checkout?
• When do I get my beer?
• Why do you use a delivery company I have never heard of?

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Shipping 15

• I can't wait to get my beer! When will it arrive?
• Why do you use a delivery company I've never heard of?
• My crate got busted on the way here - what do I do?
• I won't be home and I can't take deliveries at work. How can I get my beer?
• Is shipping going to cost me an arm and a leg?

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Ordering 8

• Where do I enter my referral code?
• How do I redeem a gift card?
• Where can I see what's already in my crate?
• Help! I'm not getting push notifications.
• What's up with the waitlist?

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Cancellations 4

• Can I remove a beer from my crate?
• I want to remove a beer from my crate but there's no cancel button!
• What if I want to cancel an order after 3 days?
• A beer I ordered tastes wrong!

Subscriptions 7

• How does a Tavour subscription work?
• How do I know which beers come in my subscription?
• What if I don’t like a beer in my subscription?
• Do I get to pick the beer that is in my subscription?
• Can I skip my subscription?

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