Frequently Asked Questions

How do I add beers to my crate?
Tavour makes it easy to get your hands on hard-to-find brews. You don’t have to get up from the couch or even put on pants! Just follow these simple step...
Tue, 9 Aug, 2022 at 9:54 AM
How many beers do I have to buy before my crate ships?
That’s totally up to you! Load up your crate with as many beers as you want — there’s no minimum (or maximum!) order. We’ll ship your entire crate, regardle...
Tue, 9 Aug, 2022 at 9:55 AM
Where is the checkout?
No checkout needed! These amazing beers are super limited and sell out fast! As soon as you click ‘get it,’ your beer goes into your crate and we charge you...
Tue, 9 Aug, 2022 at 9:54 AM
When do I get my beer?
Well, that’s up to you! Once you open a crate you can decide when you want it shipped on the "Open Crate" page within the mobile app.  If left u...
Tue, 9 Aug, 2022 at 9:59 AM
Why do you use a delivery company I have never heard of?
A whole bunch of outdated laws related to shipping beer mean that we’re not allowed to use the big-name shipping companies to move it around the country.  ...
Tue, 9 Aug, 2022 at 10:01 AM
What is Tavour?
Tavour is like having your friendly neighborhood bottle shop inside your phone! We secure highly rated craft brews from across the country to beer lovers ju...
Tue, 9 Aug, 2022 at 9:54 AM
How do you pronounce Tavour? Does it mean anything?
The idea for our name started with ‘taste’ and ‘savour.’ Our founders were a few brews deep — apparently enough to start using British spelling. Turns o...
Tue, 9 Aug, 2022 at 9:57 AM