Craft Beer Delivered
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Frequently Asked Questions
How do I add beers to my crate?
How many beers do I have to buy before my crate ships?
Where is the checkout?
When do I get my beer?
Why do you use a delivery company I have never heard of?
View all 7
I can't wait to get my beer! When will it arrive?
Why do you use a delivery company I've never heard of?
My crate got busted on the way here - what do I do?
I won't be home and I can't take deliveries at work. How can I get my beer?
Is shipping going to cost me an arm and a leg?
View all 15
Where do I enter my referral code?
How do I redeem a gift card?
Where can I see what's already in my crate?
Help! I'm not getting push notifications.
What's up with the waitlist?
View all 8
Can I remove a beer from my crate?
I want to remove a beer from my crate but there's no cancel button!
What if I want to cancel an order after 3 days?
A beer I ordered tastes wrong!
How does a Tavour subscription work?
How do I know which beers come in my subscription?
What if I don’t like a beer in my subscription?
Do I get to pick the beer that is in my subscription?
Can I skip my subscription?
View all 7
Help Desk Software
by Freshdesk Support Desk