Cancellations

Can I remove a beer from my crate?
Did you click the wrong beer or decide you want something different? No problem! You can cancel any beer within 3 days of ordering and receive a full refund...
Thu, 11 Aug, 2022 at 10:31 AM
I want to remove a beer from my crate but there's no cancel button!
Don’t worry, we’ll take care of it! Just shoot us an email at support@tavour.com within a 3-day window of ordering and we’ll get that beer out of there! ...
Thu, 11 Aug, 2022 at 10:32 AM
What if I want to cancel an order after 3 days?
Cancel-order requests received 3 or more days after ordering cannot be fully refunded except under circumstances such as moving outside of our service area ...
Thu, 11 Aug, 2022 at 10:33 AM
A beer I ordered tastes wrong!
If one of your brews is lacking in freshness or quality, we want to make it right! Just email us at support@tavour.com and we’ll take care of you.
Thu, 11 Aug, 2022 at 10:34 AM