Shipping
Barring any weather or covid19 related delays, once your beer has left our facility in Seattle, Washington shipping will take: East Coast: Approximately 7-...
Tue, 10 Aug, 2021 at 11:56 AM
Depending on proximity, you may be able to pick-up your beer from the local carrier's shipping hub. Alternatively, you may seek out your local shipping...
Tue, 10 Aug, 2021 at 11:56 AM
Yes! Choose the week your beer leaves our facility in Seattle! You can update the crate ship date on your "Open Crate" page. You can also update y...
Tue, 10 Aug, 2021 at 11:58 AM
Most carriers attempt delivery 3 times. To contact your carrier, their information is listed on your tracking link provided by Tavour. If your local carrier...
Tue, 10 Aug, 2021 at 11:58 AM
In the very sad case that your beers shows up undrinkable, contact us at support@tavour.com and we will replace the beer if possible or cr...
Tue, 10 Aug, 2021 at 11:59 AM
Contact us at support@tavour.com and we will work with the local carrier to figure out what happened! In the unfortunate case that your be...
Tue, 10 Aug, 2021 at 12:00 PM
While you may want to delay your shipment for more than one month, we strongly suggest you receive it sooner; enjoy beer while it’s fresh and how the brewer...
Tue, 10 Aug, 2021 at 1:17 PM
Covid19 update: For pickups you must schedule one here! You must schedule a pickup for a date AFTER the "ready for pickup" date in the app. Please...
Tue, 10 Aug, 2021 at 1:18 PM
On the "Account Info" page of the app mark your delivery preference as pickup. This will ensure that all future crates default to pickup when they...
Tue, 10 Aug, 2021 at 1:18 PM
Covid19 update: For pickups you must schedule one here! You must schedule a pickup for a date AFTER the "ready for pickup" date in the app. Please...
Tue, 10 Aug, 2021 at 1:20 PM