Craft Beer Delivered
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Knowledge base
General
Frequently Asked Questions
7
How do I add beers to my crate?
How many beers do I have to buy before my crate ships?
Where is the checkout?
When do I get my beer?
Why do you use a delivery company I have never heard of?
View all 7
Shipping
15
I can't wait to get my beer! When will it arrive?
Why do you use a delivery company I've never heard of?
My crate got busted on the way here - what do I do?
I won't be home and I can't take deliveries at work. How can I get my beer?
Is shipping going to cost me an arm and a leg?
View all 15
Ordering
8
Where do I enter my referral code?
How do I redeem a gift card?
Where can I see what's already in my crate?
Help! I'm not getting push notifications.
What's up with the waitlist?
View all 8
Cancellations
4
Can I remove a beer from my crate?
I want to remove a beer from my crate but there's no cancel button!
What if I want to cancel an order after 3 days?
A beer I ordered tastes wrong!
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